Modern Drive IoT - Performance Issue | PROD – Incident details

All systems operational

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Performance Issue | PROD

Resolved1 hour 8 minutes

Affected

PROD

Degraded performance from 1:32 AM to 1:36 AM, Operational from 1:36 AM to 2:41 AM

REST API Services

Degraded performance from 1:32 AM to 1:51 AM, Operational from 1:51 AM to 2:41 AM

MQTT API Services

Degraded performance from 1:32 AM to 1:36 AM, Operational from 1:36 AM to 2:41 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We observed a performance issue within the Cumulocity platform on the Modern Drive PROD environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.